Refund policy
.hf-wrap {
--bg: #f8f7f5;
--ink: #2a2724;
--muted: #5c5854;
--brand: #697a6a;
--card: #ffffff;
--ring: #dcd8d3;
max-width: 900px;
margin: 0 auto;
padding: 2.5rem 1.25rem;
background: var(--bg);
font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
}
.hf-card {
background: var(--card);
border: 1px solid var(--ring);
border-radius: 1rem;
padding: 2rem;
box-shadow: 0 4px 12px rgba(0,0,0,0.05);
}
.hf-header {text-align:left;margin-bottom:1.5rem}
.hf-badge {display:inline-block;background:var(--brand);color:#fff;padding:0.3rem 0.6rem;border-radius:999px;font-size:0.8rem;letter-spacing:0.04em}
h1#hf-policy-heading {font-size:clamp(1.8rem,2.2vw,2.4rem);color:var(--ink);margin:0.3rem 0 0.6rem}
.hf-sub {color:var(--muted);font-size:1rem;line-height:1.5}
.hf-section {margin-top:1.5rem;border-top:1px dashed var(--ring);padding-top:1.2rem}
h2 {font-size:1.3rem;color:var(--ink);margin-bottom:0.4rem}
p,li {color:var(--muted);line-height:1.6;font-size:1rem}
ul {margin-left:1.25rem;margin-bottom:0.8rem}
.hf-kv {display:grid;grid-template-columns:1fr;gap:0.5rem;margin-top:0.6rem}
@media(min-width:540px){.hf-kv{grid-template-columns:max-content 1fr;column-gap:1rem}}
dt {font-weight:600;color:var(--ink)}
dd {margin:0}
.hf-actions {margin-top:1rem}
.hf-btn {text-decoration:none;background:var(--card);border:1px solid var(--ring);color:var(--ink);padding:0.6rem 1rem;border-radius:0.6rem;font-size:1rem}
.hf-btn--solid {background:var(--brand);color:#fff;border-color:var(--brand)}
.footer-notice {color:var(--muted);font-size:0.9rem;margin-top:1.5rem;text-align:right}
details {border:1px solid var(--ring);border-radius:.75rem;background:#fff;padding:1rem 1rem;margin:.75rem 0}
details[open] {box-shadow:0 6px 20px rgba(0,0,0,.04)}
summary {cursor:pointer;list-style:none;display:flex;align-items:center;gap:.6rem;font-weight:600;color:var(--ink)}
summary::-webkit-details-marker {display:none}
.hf-q {flex:1}
.hf-a {margin-top:.6rem;color:var(--muted)}
Policy
Return & Refund Policy
Every Hello Faith order is prepared with care and prayer. Due to the nature of our products, please read our policy below before placing your order.
All Sales Are Final
- We do not accept returns, refunds, or exchanges for change of mind, ordering the wrong item, or personal preference.
- Please review your order carefully before completing checkout.
This helps us maintain small-batch quality, keep prices fair, and continue creating faith-inspired products with care.
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 7 days with your order number and photos. We’ll offer a replacement or store credit if the item is out of stock.
Digital Products
Digital items (devotionals, printables) are delivered instantly and are non-refundable.
Shipping Issues
- Please verify your shipping address before checkout.
- Hello Faith Co. is not responsible for lost, stolen, or misdelivered packages after shipping.
- We are happy to guide you in filing a claim with the carrier if needed.
Need Assistance?
If you have questions or concerns, contact us. We’re happy to help you choose the right product and ensure a smooth experience.