Shipping policy
.hf-wrap {
--bg: #f8f7f5;
--ink: #2a2724;
--muted: #5c5854;
--brand: #697a6a;
--card: #ffffff;
--ring: #dcd8d3;
max-width: 900px;
margin: 0 auto;
padding: 2.5rem 1.25rem;
background: var(--bg);
font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
}
.hf-card {
background: var(--card);
border: 1px solid var(--ring);
border-radius: 1rem;
padding: 2rem;
box-shadow: 0 4px 12px rgba(0, 0, 0, 0.05);
}
.hf-header {
text-align: left;
margin-bottom: 1.5rem;
}
.hf-badge {
display: inline-block;
background: var(--brand);
color: #fff;
padding: 0.3rem 0.6rem;
border-radius: 999px;
font-size: 0.8rem;
letter-spacing: 0.04em;
}
h1#hf-shipping-heading {
font-size: clamp(1.8rem, 2.2vw, 2.4rem);
color: var(--ink);
margin: 0.3rem 0 0.6rem;
}
.hf-sub {
color: var(--muted);
font-size: 1rem;
line-height: 1.5;
}
.hf-section {
margin-top: 1.5rem;
border-top: 1px dashed var(--ring);
padding-top: 1.2rem;
}
h2 {
font-size: 1.3rem;
color: var(--ink);
margin-bottom: 0.4rem;
}
p, li {
color: var(--muted);
line-height: 1.6;
font-size: 1rem;
}
ul {
margin-left: 1.25rem;
margin-bottom: 0.8rem;
}
.hf-kv {
display: grid;
grid-template-columns: 1fr;
gap: 0.5rem;
margin-top: 0.6rem;
}
@media (min-width: 540px) {
.hf-kv {
grid-template-columns: max-content 1fr;
column-gap: 1rem;
}
}
dt {
font-weight: 600;
color: var(--ink);
}
dd {
margin: 0;
}
.hf-actions {
margin-top: 1rem;
}
.hf-btn {
text-decoration: none;
background: var(--card);
border: 1px solid var(--ring);
color: var(--ink);
padding: 0.6rem 1rem;
border-radius: 0.6rem;
font-size: 1rem;
}
.hf-btn--solid {
background: var(--brand);
color: #fff;
border-color: var(--brand);
}
.footer-notice {
color: var(--muted);
font-size: 0.9rem;
margin-top: 1.5rem;
text-align: right;
}
Policy
Shipping Policy
Every Hello Faith package is prepared with care and prayer. Here’s what you can expect in terms of timing, delivery, and support.
Processing Times
- In-stock items: Processed and shipped within 3–5 business days (excludes weekends and holidays).
- Custom or preorder items: Processing timelines vary—please check product details.
- You’ll receive an email once your order is on its way.
U.S. Shipping
- We ship within the U.S. using USPS, UPS, or FedEx.
- Shipping costs are calculated during checkout.
- Tracking details are always included.
International Orders
Currently, we do not ship internationally. Stay tuned for updates through our newsletter and Instagram: @hellofaithco.
Tracking Your Order
You’ll receive a tracking number via email once your order ships. Allow 24–48 hours for updates to appear.
Lost, Stolen, or Delayed Packages
- Responsibility transfers to the carrier once the package leaves our studio.
- We’re not responsible for lost, stolen, or delayed deliveries.
- Not sure where your package is? Please:
- Check around your place and with neighbors.
- Get in touch with the carrier to file a claim.
- Need help? We’re here to assist you with the filing process.
Digital Products
Downloads (e.g., devotionals, printables) are sent instantly—no shipping needed.
Need Assistance?
If you have any questions about your order’s delivery, we’re always here to help.